TECHNOLOGYONGOING

RCPS Transitions to OnFlo Feedback Platform

Roanoke City Public Schools launched the OnFlo platform in November 2025 as its new community feedback and ticketing system, transitioning from the EthicsPoint by Navex solution. OnFlo supports tagged tickets and detailed trend analysis for constituent services.

Status
ONGOING
Document date
April 28, 2026
Contract type
TECHNOLOGY
Vendor
ONFLO
Agency
Roanoke City Public Schools · VA

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TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Contract term
Launched November 2025; concurrent with EthicsPoint for one month (December 2025); ongoing as of Q1 2026
Renewal
Initial implementation began November 2025 with concurrent operation alongside EthicsPoint for one month; no specific end date or renewal terms mentioned in the report.
Document type
Report
Source document
Roanoke City Public Schools Report Constituent Services Quarterly Report 2026-04-28

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Roanoke City Public Schools?

ONFLO was awarded this technology contract by Roanoke City Public Schools, as recorded on April 28, 2026.

What type of contract is this?

This is a Technology contract, documented as a report record.

Where was this contract approved?

This contract appears in Roanoke City Public Schools Report Constituent Services Quarterly Report 2026-04-28 (Report), dated April 28, 2026 from Roanoke City Public Schools. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does ONFLO hold?

ONFLO may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Roanoke City Public Schools currently buying?

Explore Roanoke City Public Schools's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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