PROFESSIONAL_SERVICESAMENDED

Paratransit Call Center Contract Amended and Extended

Broward County will execute a second amendment with Inktel Government BPO Services LLC for paratransit call center services, extending the contract by 12 months and increasing the not-to-exceed amount to $25,863,709. The amendment supports ongoing call center operations for paratransit riders.

Status
AMENDED
Document date
August 12, 2026
Contract type
PROFESSIONAL_SERVICES
Vendor
Inktel Government Bpo Services Llc
Agency
Broward County · FL

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Increase of $7,228,966, from $18,634,743 to $25,863,709
Contract type
PROFESSIONAL_SERVICES
Contract term
Extended 12 months
Renewal
Second amendment adds 12 months to the existing term; future renewals not specified in the agenda item.
Document type
Agenda
Source document
Broward County County Commission Regular Meeting Agenda 2026-08-20

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Broward County?

Inktel Government Bpo Services Llc was awarded this professional services contract by Broward County, as recorded on August 12, 2026. The contract value is Increase of $7,228,966, from $18,634,743 to $25,863,709.

How much is the Inktel Government Bpo Services Llc contract with Broward County worth?

The Inktel Government Bpo Services Llc contract with Broward County is valued at Increase of $7,228,966, from $18,634,743 to $25,863,709, covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Broward County County Commission Regular Meeting Agenda 2026-08-20 (Agenda), dated August 12, 2026 from Broward County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Inktel Government Bpo Services Llc hold?

Inktel Government Bpo Services Llc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Inktel Government Bpo Services Llc's profile

What is Broward County currently buying?

Explore Broward County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Broward County's profile

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