Civic IQ
TECHNOLOGYAPPROVED

Office of the Illinois Attorney General Procurement Policy Compliance and Monitoring Board Meeting Minutes 2026-05-20

SHI to Supply Freshdesk Licenses and Support

$191,608.00Illinois Attorney General Office | Procurement Policy and Compliance Monitoring BoardSHIMay 20, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

SHI granted a purchase order for $191,608.00 for new Freshdesk software licenses to expand digital helpdesk capabilities through December 2027.

Contract Details

Contract Amount

$191,608.00

Vendor

SHI

Agency

Illinois Attorney General Office | Procurement Policy and Compliance Monitoring Board, IL

Contract Type

TECHNOLOGY

Document Date

May 20, 2026

Contract Term

Upon execution – December 31, 2027

Renewal Date

2027-12-31

Renewal Info

Additional licenses procured under existing contract, term until December 31, 2027.

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