ACCESS LYNX Customer Service Transitioning to Transdev
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Description
ACCESS LYNX plans to transition its paratransit customer service operations to Transdev effective July 1, 2026. The change aims to improve trip optimization and overall operational efficiency for transportation disadvantaged riders.
Contract Details
Vendor
TRANSDEV
Agency
METROPLAN Orlando, FL
Contract Type
TRANSPORTATION
Document Date
May 14, 2026
Contract Term
Effective July 1, 2026 (ongoing paratransit customer service operations)
Renewal Info
Initial transition of customer service operations to Transdev effective July 1, 2026; specific contract end date or renewal options are not provided in the agenda.
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