State of Hawaii Office of Consumer Protection Assurance of Voluntary Compliance 2025-06-19
Hawaii settles with Coastal Medical Supply over CPAP billing
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Description
The State of Hawaii Office of Consumer Protection entered into an Assurance of Voluntary Compliance with Coastal Medical Supply, Inc. requiring $397.30 in restitution to a consumer and $5,000 in investigation cost reimbursement. The agreement also mandates reforms to the company’s billing and recall practices and sets monetary penalties for future violations.
Contract Details
Contract Amount
$397.30 restitution plus $5,000 investigation cost reimbursement
Vendor
COASTAL MEDICAL SUPPLY INC
Agency
Hawaii Insurance Division|HEMIC Oversight Council, HI
Contract Type
OTHER
Document Date
June 19, 2025
Contract Term
Payments due within five (5) days of the Effective Date; release effective 91 days after OCP receives all payments
Renewal Info
This is a one-time Assurance of Voluntary Compliance; release of OCP claims becomes effective 91 days after OCP receives all required payments. Future violations trigger per-violation penalties rather than renewals or extensions.
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