PROFESSIONAL_SERVICESAMENDED

COTA Expands Bus Operator Monitoring Contract

COTA will act on Resolution 2026-55 to approve additional expenditures for its contract with a Customer’s Point of View, Inc. for third party bus operator monitoring services. The increased funding supports continued independent performance monitoring of bus operations.

Status
AMENDED
Document date
July 22, 2026
Contract type
PROFESSIONAL_SERVICES
Vendor
A Customer’s Point of View Inc
Agency
Central Ohio Transit Authority · OH

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
PROFESSIONAL_SERVICES
Renewal
Additional expenditures increase the authorized value of the existing third party bus operator monitoring services contract.
Document type
Agenda
Source document
Central Ohio Transit Authority Board of Trustees Regular Meeting Agenda 2026-07-22

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Central Ohio Transit Authority?

A Customer’s Point of View Inc was awarded this professional services contract by Central Ohio Transit Authority, as recorded on July 22, 2026.

What type of contract is this?

This is a Professional Services contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Central Ohio Transit Authority Board of Trustees Regular Meeting Agenda 2026-07-22 (Agenda), dated July 22, 2026 from Central Ohio Transit Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does A Customer’s Point of View Inc hold?

A Customer’s Point of View Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Central Ohio Transit Authority currently buying?

Explore Central Ohio Transit Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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