Aurelian AI Call-Taking System Operational at Central Dispatch
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Description
Grand Traverse County Central Dispatch continues to operate Aurelian’s AI-based call-taking software, originally procured in 2025, now fully active since December 2025. The system automates non-emergency call routing and has reduced unnecessary calls reaching dispatchers.
Contract Details
Vendor
AURELIAN
Agency
Grand Traverse County, MI
Contract Type
TECHNOLOGY
Document Date
June 30, 2026
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