PROFESSIONAL_SERVICESAWARDED

Greater Cleveland Regional Transit Authority Awards Professional Services Contract to Etc Institute (July 2026)

The Greater Cleveland Regional Transit Authority awarded a professional services contract to ETC Institute for customer satisfaction, community value, and employee engagement survey services. The agreement is not to exceed $658,122 for three years, with two one-year options that could bring the total five-year contract value to $1,096,870.

Status
AWARDED
Document date
July 21, 2026
Contract type
PROFESSIONAL_SERVICES
Vendor
Etc Institute
Agency
Greater Cleveland Regional Transit Authority · OH

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Derivita logo
Comcate logo
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Scope & details

The full contract record, as filed.

Contract amount
Not to exceed $658,122 for three years, plus amounts not to exceed $219,374 for each of two option years (total NTE $1,096,870 over five years)
Contract type
PROFESSIONAL_SERVICES
Contract term
Three-year base term with two one-year option years (total potential term of five years)
Renewal
Contract includes two one-year option periods at amounts not to exceed $219,374 each, exercisable after the initial three-year base term.
Document type
Resolution
Source document
Greater Cleveland Regional Transit Authority Resolution 2026-48 2026-07-21

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Greater Cleveland Regional Transit Authority?

Etc Institute was awarded this professional services contract by Greater Cleveland Regional Transit Authority, as recorded on July 21, 2026. The contract value is Not to exceed $658,122 for three years, plus amounts not to exceed $219,374 for each of two option years (total NTE $1,096,870 over five years).

How much is the Etc Institute contract with Greater Cleveland Regional Transit Authority worth?

The Etc Institute contract with Greater Cleveland Regional Transit Authority is valued at Not to exceed $658,122 for three years, plus amounts not to exceed $219,374 for each of two option years (total NTE $1,096,870 over five years), covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a resolution record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Greater Cleveland Regional Transit Authority Resolution 2026-48 2026-07-21 (Resolution), dated July 21, 2026 from Greater Cleveland Regional Transit Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Etc Institute hold?

Etc Institute may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Etc Institute's profile

What is Greater Cleveland Regional Transit Authority currently buying?

Explore Greater Cleveland Regional Transit Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Greater Cleveland Regional Transit Authority's profile

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