Miller Waste Contract Meets Niagara Service Standards
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Description
Niagara Region’s fifth-year review of its curbside collection contract with Miller Waste Systems Inc. shows continued strong service in Collection Area Two, with nearly all collection days completed before the contractual 5:30 p.m. cutoff. The contractor saw declining complaint volumes, handled minor incidents appropriately, and incurred no liquidated damages during the reporting period.
Contract Details
Vendor
MILLER WASTE SYSTEMS INC
Agency
Regional Municipality of Niagara, Canada
Contract Type
OTHER
Document Date
May 12, 2026
Contract Term
Five-year curbside collection contract; performance reported for year five (October 19, 2024 – October 18, 2025)
Renewal Info
Report reflects performance during the fifth year of the current contract; no formal renewal or extension decision is described, though the contract continues into year six with ongoing monitoring by staff.
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