Washington State Transportation Commission 2026 Annual Tolling Report
Tacoma Narrows Bridge customer service vendor contracts expanded
Trusted by teams at
Description
Customer service vendor contracts for the Tacoma Narrows Bridge were expanded by $6.2 million through FY 2032 to ensure quality services for toll users and efficient operations.
Contract Details
Contract Amount
$6.2 million increase (customer service vendor costs, +27.5% from FY 2025-32)
Vendor
TOLL VENDOR(S) CUSTOMER SERVICE
Agency
Washington State Department of Transportation | Transportation Comission, WA
Contract Type
TECHNOLOGY
Document Date
January 1, 2026
Contract Term
FY 2025 through FY 2032
Renewal Date
2032-06-30
Renewal Info
Renewal/extensions expected through the end of tolling in FY 2032; afterwards, contract likely to conclude with transition to toll-free operations.
Issuing Agency
Washington State Department of Transportation | Transportation Comission
State
Olympia, WA
More from Washington State Department of Transportation | Transportation Comission
Washington State Transportation Commission Advanced Tolling Technology Pilot Final Report January 2026
Washington State Transportation Commission Advanced Tolling Technology Pilot Final Report January 2026
Washington State Transportation Commission 2026 Annual Tolling Report
Washington State Transportation Commission 2026 Annual Tolling Report
Washington State Transportation Commission 2026 Annual Tolling Report
Want to learn more?
Get alerts on contract renewals, new awards, and vendor activity.
Bring us your territory.
We'll show you what is forming.
See live SLED buying signals, source docs, decision-makers, contract context, and the next step into your CRM or pipeline.