District Reviews Tyler Billing Software Concerns

Rural Water District No. 3 discussed serious performance issues with its Tyler Technologies billing software contract, which runs through July 2027. Staff recommended considering the contract’s dispute resolution process and exploring alternative vendors, but the board took no formal procurement action.

Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

Through July 2027

Renewal date

2027-07-31

Renewal

Existing billing software contract remains in force through July 2027; board may pursue dispute resolution and evaluate alternative vendors before expiration.

Document type

Minutes

Source document

Rural Water District No. 3 Washington County Minutes 2026-06-08

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Washington County Rural Fire District #3?

Tyler Technologies was awarded this technology contract by Washington County Rural Fire District #3, as recorded on June 8, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Rural Water District No. 3 Washington County Minutes 2026-06-08 (Minutes), dated June 8, 2026 from Washington County Rural Fire District #3. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Tyler Technologies hold?

Tyler Technologies may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Tyler Technologies's profile

What is Washington County Rural Fire District #3 currently buying?

Explore Washington County Rural Fire District #3's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Washington County Rural Fire District #3's profile