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Medford City Council Budget Annual Budget Process for FY2027 - Preliminary Budget Meeting #5 2026-05-19

Additional Citizenserve licenses funded in Health budget

City of MedfordCITIZENSERVEMay 19, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

Medford’s Board of Health FY27 budget increases professional services by $26,000 to fund data conversion, Smartsheets, and three additional Citizenserve licenses, shifting these technology costs from ARPA to the operating budget. This enhances online permitting and workflow tools for the department.

Contract Details

Vendor

CITIZENSERVE

Agency

City of Medford, MA

Contract Type

TECHNOLOGY

Document Date

May 19, 2026

Renewal Info

Ongoing software licensing for Citizenserve with three new licenses added in FY27; costs were previously supported by ARPA and will now require continued operating funds for renewal.

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