Wilmington Utilities Citizens Advisory Board Meeting Minutes Oct 2025
Wilmington Launches $5M enQuesta Billing Platform
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Description
Wilmington Utilities implemented the enQuesta system as a new utility and tax billing platform, with a $5 million investment expected to generate substantial annual savings. Consulting and integration services were included as part of the rollout.
Contract Details
Contract Amount
$5.0 million
Vendor
ENQUESTA
Agency
City of Wilmington Department of Public Works, DE
Contract Type
TECHNOLOGY
Document Date
October 16, 2025
Renewal Info
Launched July 7, 2025. Initial 90-day optimization and maintenance; further enhancements and integrations planned (such as AMI).
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APPROVEDIssuing Agency
City of Wilmington Department of Public Works
Special District
Wilmington, DE
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Wilmington Utilities Citizens Advisory Board Meeting Minutes Oct 2025
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