TECHNOLOGYONGOING

Metro Connect Relies on CTS TripMaster Dispatch Platform

Metro Connect continues to use CTS Software by TripMaster for all paratransit scheduling, reporting, and dispatch needs. The system has been integral since 2009, supporting ADA service and recent upgrades like a rider portal and interactive voice agent.

Status
ONGOING
Document date
June 8, 2026
Contract type
TECHNOLOGY
Vendor
Cts Software by Tripmaster
Agency
Kalamazoo County Transportation Authority · MI

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Renewal
Multi-year use since 2009; recent features added with ongoing utilization. No recent formal action recorded in this meeting.
Document type
AgendaPacket
Source document
Central County Transportation Authority and Kalamazoo County Transportation Authority Agenda Packet 2026-06-08

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Kalamazoo County Transportation Authority?

Cts Software by Tripmaster was awarded this technology contract by Kalamazoo County Transportation Authority, as recorded on June 8, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Central County Transportation Authority and Kalamazoo County Transportation Authority Agenda Packet 2026-06-08 (AgendaPacket), dated June 8, 2026 from Kalamazoo County Transportation Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Cts Software by Tripmaster hold?

Cts Software by Tripmaster may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Cts Software by Tripmaster's profile

What is Kalamazoo County Transportation Authority currently buying?

Explore Kalamazoo County Transportation Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Kalamazoo County Transportation Authority's profile

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