Muskegon County Board of Commissioners Agenda 2026-07-02
HealthWest to expand Vonage phone system contract
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Description
Muskegon County HealthWest plans to amend its existing Vonage phone system contract, adding $8,000 annually for more licenses and call recording on selected main lines. The change will raise the total annual agreement value from $39,000 to $47,000 to support quality improvement and customer-service monitoring.
Contract Details
Contract Amount
Increase of $8,000 annually (from $39,000 to $47,000 total per year)
Vendor
VONAGE
Agency
Muskegon County, MI
Contract Type
TECHNOLOGY
Document Date
July 2, 2026
Contract Term
Ongoing annual agreement
Renewal Info
Amendment increases annual contract value by $8,000 to fund additional licenses and limited call recording on designated main lines; underlying agreement term not specified.
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