Maintenanceapproved

City of Durham Awards $484,670 Maintenance Contract to Word Systems (June 2025)

The City Manager to execute a contract with Word Systems, LLC in the amount not to exceed $484,669.50 for maintenance and support of the NICE Systems call recording solution

Status
approved
Document date
June 16, 2025
Contract type
Maintenance
Vendor
Word Systems
Agency
City of Durham · NC

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$484,669.50
Contract type
Maintenance
Contract term
NA
Document type
Minutes
Source document
city-of-durham-regular-meeting-minutes-june-16-2025_b0b.pdf

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the maintenance contract by City of Durham?

Word Systems was awarded this maintenance contract by City of Durham, as recorded on June 16, 2025. The contract value is $484,669.50.

How much is the Word Systems contract with City of Durham worth?

The Word Systems contract with City of Durham is valued at $484,669.50, covering maintenance work.

What type of contract is this?

This is a Maintenance contract, documented as a minutes record.

Where was this contract approved?

This contract appears in city-of-durham-regular-meeting-minutes-june-16-2025_b0b.pdf (Minutes), dated June 16, 2025 from City of Durham. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Word Systems hold?

Word Systems may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Word Systems's profile

What is City of Durham currently buying?

Explore City of Durham's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View City of Durham's profile

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