City of Thunder Bay City Council Agenda Packet 2026-06-02
City Approves SAP SuccessFactors Upgrade with NTT Data
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Description
City Council authorized a single-source contract with NTT Data Business Solutions for SAP SuccessFactors consulting and licensing, worth approximately $1.6 million plus HST for implementation and $262,000 annually for subscriptions. This aims to modernize the City's human resources service delivery.
Contract Details
Contract Amount
Approximately $1.6 million + HST for consulting and initial subscriptions; $262,000/year for ongoing licensing
Vendor
NTT DATA BUSINESS SOLUTIONS INCORPORATED
Agency
City of Thunder Bay, Canada
Contract Type
TECHNOLOGY
Document Date
June 2, 2026
Renewal Info
Ongoing maintenance (license subscription) funded annually; previous SAP services and licenses also handled by NTT Data since 1997.
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