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TECHNOLOGYAMENDED

City of Charlotte City Council Business Meeting Agenda April 27 2026

Genfare Contract Amended for CATS Fare Modernization

Part of $9,670,706 estimated for first five yearsCity of CharlotteGENFAREApril 27, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

Council approved amendments to Genfare’s fare collection contract to support CATS’ transition to an account-based open payments system, as part of a $9.67 million, five-year fare modernization program. The changes will upgrade fare equipment, software, and back-office systems.

Contract Details

Contract Amount

Part of $9,670,706 estimated for first five years

Vendor

GENFARE

Agency

City of Charlotte, NC

Contract Type

TECHNOLOGY

Document Date

April 27, 2026

Contract Term

Existing contract; amendments to support at least first five years of modernization program

Renewal Info

City Manager authorized to amend, renew, and adjust terms and to purchase ongoing licenses, hardware, and support for as long as the city uses the system.

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